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terms and conditions

Terms, Conditions and Contact information

Powerful Secrets accepts the following credit cards and method of payment: 

Master Card; Visa; Bankcard (Aus); PayPal.

Shipping

Electronic products are available for immediate download once payment is made and verified. Other products such as books and audio products are shipped within 2 workings days. Expect delivery approximately 1-2 weeks in Australia, 2-3 weeks to US and Canada, 2-3 weeks worldwide (a little longer to remote areas). 

Sales Taxes 

Price of each item will include sales tax where applicable. 

Cost of Postage and Handling 

A cost for postage and handling will be quoted for each item before you process your order.

Transaction Currency 

Currency is in Australian Dollars (AUD). An approximate US $ amount will be quoted in ( ) but this may vary slightly depending on exchange rate variations. The US amount is usually lower than the AUD amount. The amount shown on your credit card statement will be in your currency. 

Returns Policy

We are happy to credit or exchange any unopened CDs or DVDs within 30 days of delivery. You may return any of the following purchased: Books in their original PRISTINE conditions, CDs and DVDs unopened. Returns will be approved at our discretion and all postage and handling costs will be incurred by the customer. If the goods are damaged upon receipt, we will be unable to accept the goods and they will be returned to you. 

Privacy Policy

All personal information is treated in the strictest and most confidential manner. We do not sell or give out your name, e-mail, address or any other personal information. All orders are handled without compromise to your privacy.

Website security

Your online shopping with us is safe and secure thanks to the use of the SSL protocol (Secure Sockets Layer). SSL uses 128 bit encryption to protect your personal information from being intercepted by an unauthorized part and is the standard used by all reputable e-commerce sites. 

Additionally, we use eWay to guarantee the best possible security for our online transactions. eWay has multiple firewalls to protect important data and features 1024 bit data encryption. No credit card information is stored on either eWay's clustered web server's or our web servers. 

No Liability Clause on Personal Advice

The information contained in or made available through the Sites (including but not limited to information contained on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, or legal matters, In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. 

 

Contact Details 

Cecilia Nannini
cecilia@powerfulsecrets.com 
Trading As: Powerful Secrets
ABN: 12 366 941 964
 
Tel: 61-8-92012908
P.O. Box 195 
Mt Hawthorn 6915 WA
Australia